Data provides organizations with important information that can be used in a variety of ways including quality improvement projects, risk management activities and research.
CHC collects, aggregates, analyzes, and compares internal data over time to identify levels of performance, patterns, trends and variations.
Examples of data collected include: medications errors, influenza vaccine rates, slips/trips/falls and no-show rates for appointments.
PLAN
We identify areas to improve or redesign then develop a plan to achieve improvements and meet expectations.
DO
We implement the plan.
STUDY
Measure to see if plan worked/achieved expectations.
ACT
Implement changes (policies, procedures, resource or staffing needs
Do you have questions or comments?
Please submit them to the Communications Team.