
The Joint Commission's Information Management Standards for Behavioral Health Care and Human Services are part of a broader framework designed to ensure safe, high-quality care through effective documentation, data handling, and communication practices.
• Organizations must maintain accurate, timely, and complete documentation of all care provided.
• Documentation must support the entire care process, including:
• Initial screening and assessment
• Risk assessments (e.g., suicide, abuse, trauma)
• Treatment planning
• Progress notes and outcome tracking
• Documentation formats must be standardized, secure, and retained according to policy.
• Behavioral health organizations are expected to use measurement-based care to evaluate treatment effectiveness.
• Data collection and analysis must be part of ongoing performance improvement efforts.
• Organizations should choose validated instruments for assessments and document improvements.
• Policies must be in place to ensure confidentiality, integrity, and availability of health information.
• This includes physical and electronic safeguards, access controls, and staff training.
• Information must be readily accessible to authorized personnel to support decision-making and continuity of care.
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